Performance goals are the means to the end. If sales managers improve accountability, they will improve sales performance in the process.
The more engaged you become, the more likely you are to know when an unproductive pattern of behavior or poor performance begins - and why. This gives you, as the manager, a strategic advantage over your competition and peers.
Motivation - nonsense. All that people need to know is that their work is important. W. Edwards Deming. Communication from leaders is the key.
A sales manager's most important work product is a high performing sales team. Build accountability into your sales culture for best results.
As a manager you are responsible for the success or failure of your team. It makes sense to provide direction and confirmation frequently.
Managers are the key to solving workplace communication problems. This article provides guidance for improving communication and performance.
My journey to becoming an Accountability Advocate. Many of you have experienced similar unintended consequences in the workplace but might not recognize them as the result of a lack of accountability.
Coaching for accountability should be frequent and focused. Employees who receive daily feedback are three times more likely to be engaged.
Performance review meetings are actually accountability evaluations. Disguising accountability as performance immortalizes it as a bad word.
The synergy between performance and accountability produces a greater effect on results than either does separately.
Successful managers appreciate the push and pull that is inevitable when all of the behavior styles are represented. A behaviorally diverse team is strong, healthy, and productive. Embrace the differences, set high expectations, and hold employees accountable for results.
Managers who dictate and micro-manage employees are sending the message, "I can't trust you." Managers who are unpredictable and moody send the message, "You can't trust me."